Distributor
Kiwanda Inc.
General Manager
Tadayuki Kiuchi
Business location
150-0002 4-2-27 Shibuya, Shibuya-ku, Tokyo Vortex Aoyama 101
Business contact
Phone number
03-6427-4410
Email address
contact@kiwanda.jp
Explanation of fees other than the product price
Customers will be responsible for shipping costs for orders under 11,000 including tax.
Application expiration
Within 6 days including the order date. (Excluding Saturdays, Sundays, holidays, national holidays, year-end and New Year holidays)
Regarding defective products
If you receive a defective product, we will deal with it individually as soon as we confirm the damage.
Sales volume
Depends on the number of items in stock.
If the stock runs out because it is also sold in stores, it will be treated as a cancellation.
Delivery time
We will ship within 3 business days after payment is confirmed. (Excluding Saturdays, Sundays, holidays, national holidays, year-end and New Year holidays)
Please contact us if you do not receive the item within 2 weeks after payment.
Payment method
■Credit payment
VISA, Master, JCB, AMERICAN EXPRESS are available .
The payment period differs depending on the card company you use.
*Sorry, we only accept one-time payments.
■PayPal
The payment period differs depending on the card company you use.
*You can make credit card payments via PayPal even if you do not have a PayPal account.
■ Convenience store payment
The transfer number required for payment will be sent to you by email after you place your order.
Please make a note of the transfer number and pay at the following convenience store near you.
You can also use Daily Yamazaki and Seicomart in addition to the icons below.
*A handling fee of 185 yen (including tax) will be added to your payment.
■Amazon Pay
You will pay using your Amazon account information.
Shipping costs
■Standard shipping
770 yen nationwide (tax included)
*Delivery will be by Sagawa Express or eco-delivery. (Cannot be selected)
■ Nekoposu
Nationwide 385 yen (tax included)
*Nekoposu Thin Up to 3 socks and 2 thick socks can be handled as , so if you choose any other items, we may invalidate your order.
Please feel free to contact us if you have any questions about thin or thick fabrics.
*All displayed prices do not include tax.
*Free shipping for purchases over 11,000 yen (including tax) using all shipping methods.
Payment deadline
If you choose convenience store payment, it will be within 5 days from the date of order.
Please note that your order will be canceled after 24:00 on the 5th day of your order.
Return deadline
We cannot accept returns or exchanges for non-defective products or for customer's convenience.
The color of the actual product and the image may look slightly different depending on the lighting conditions.
We have made every effort to ensure that the shooting is perfect, but please understand in advance.
Please contact us within 10 days after the arrival of the product regarding the initial defective product due to our fault or the wrong product.
We do not accept returns for sale items.
Return shipping fee
Regarding the initial defective product due to our fault or the wrong product,
Return shipping fee will be borne by us.
Service name
KiwandaKiwanda
Operating store phone number
03-6427-4401
Management store email address
boutique@kiwanda.jp
Website
kiwandakiwanda.com
