HOME TRY ON

HOME TRY ON is a service where you can try on clothes at home, exchange sizes, and return items for free.
Applicable items are wear and shoes only
Order your favorite product and check the size at home.
If the size doesn't fit, just return it with the enclosed cash on delivery slip!
Please take this opportunity to try it♡
《HOME TRY-ON rules》
Please follow the rules below so that everyone can have a good time!
◆For returns or exchanges, please contact within 3 days after receiving the item by email or phone
◆Please return the enclosed invoice to our company within 3 days after contacting us
◆Items cannot be returned if they are damaged, dirty, or missing accessories (boxes, tags, etc.)
◆Be sure to use the included face cover when trying on the tops
◆When trying on shoes, be sure to cover them with a soft cloth or the like
◆Only 5 items per person can be purchased once
◆We cannot accept returns other than the enclosed cash-on-delivery slip
◆In the case of a return, please include a questionnaire on the reason for the return
If the item is returned, the refund will be made by canceling the payment with each payment method after confirming the arrival of the item. Please note that we cannot accept refunds by other methods.
Please note that the following payment methods are not eligible for free returns or exchanges.
・Kuroneko collect on delivery
Convenience store payment
Wear/Shoes
*Excludes yukata
If you have any questions about size, please feel free to contact us at any time, and our staff will gladly assist you.
You can ask questions by e-mail or phone to the store, or from the chat at the bottom right of the website.
Please feel free to contact us♡
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