Shipping Infomation

Shipping Methods

 

We ship items internationally via DHL EXPRESS.

Most orders will leave our shop in 5 business days, since we receive your payment.After shipping, We will send you the tracking number and other details.

Import duties, taxes, and charges are not included in the item price or shipping charges, These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

These charges are normally collected by the delivering freight (shipping) company, or when you collect the item.

Do not confuse them for additional shipping charges.

We are not responsible for any delays caused by destination customs clearance processes.

We offer the following shipping options.

See list below

 

Shipping Methods And Cost

 


AREA 1

1,800JPY    2-3 Working Days

South Korea, Taiwan, China, 
Hong Kong, Macau,

 

AREA 2

2,000JPY    2-3 Working Days

Indonesia, Singapore, Thailand, 
Philippines,  Brunei, Viet Nam, 
Malaysia, India, Australia, Guam,  
New Zealand,

 

AREA 3

2,300JPY    2-3 Working Days

United State, Canada,  Mexico,
Ireland, United Kingdom, Italy, 
Estonia, Austria, Netherlands,
Cyprus, Greece, Croatia, San Marino, 
Switzerland, Sweden,Spain, Slovakia, 
Slovenia, Czechia, Denmark, Germany,
Turkey, Norway, Hungary, Finland, 
France, Bulgaria, Belgium, Poland, 
Portugal, Malta,Monaco, Latvia, 
Lithuania,Liechtenstein, Romania, 
Luxembourg

 

AREA 4

4,000JPY    2-5 Working Days

Iceland, Azerbaijan, Albania, Armenia, 
Andorra, Ukraine, Jersey, Serbia, 
Montenegro, Argentine, Uruguay, 
Ecuador, Guatemala, Costa Rica, 
Colombia, Jamaica, Saint Lucia, 
Chile, Dominica, Bahamas, 
Paraguay, Puerto Rico, Brazil, 
Venezuela, Peru, United Arab Emirates, 
Algeria, Israel, Egypt, Oman, Qatar,
 Islas Canarias, Kuwait, Saudi Arabia, 
Bahrain, South Africa, Mauritius, 
Maldives, Morocco, Jordan, Lebanon

 

Important Delivery Information

 

We recommend that you consider the following information:

- All orders require a signature upon receipt,

- We are unable to redirect orders once items have been dispatched, so please ensure there is someone who can sign for your order at the specified shipping address,

- DHL does not deliver to P.O. Boxes or use General Delivery,

- If DHL does not find anyone at the indicated address, it will try to deliver the package two more times, leaving a card with instructions on each occasion.

 

When Do We Deliver?

 

Our Online Store ships worldwide with DHL, delivering 9am-5pm, Monday to Friday.

DHL does not deliver on festive or pre-festive days.

 

Insurance

 

We insure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

 

Taxes And Duties

 

To ensure that the most accurate pricing and delivery costs are displayed whilst browsing our site, we recommend that you use the first link in the footer, at the bottom of our website and select your country from the list of shipping destinations. Local VAT will be applied to all EU destinations and the UK.

Some countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

 

The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

 

NORWAY

SOUTH KOREA

SWITZERLAND

UNITED STATES

If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties, as well as EU/UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to and payment of these is necessary to release your order from customs on arrival.

 

As we are unable to advise the amount this may be, we invite our customers to verify local taxes and duties before placing an order. Our Online Store ships worldwide with DHL and the shipping costs are already included in the final amount of your order. However, as an international courier for your order, DHL may present you with a separate invoice from local authorities for duties owed.

 

Tracking Your Order

 

You can check the current status by ODD.

What' ODD?

-ON DEMAND DELIVERY-

DHL Express service designed to improve first-time delivery rates and enhance the customer experience, especially for private or residential Receivers

 

・In-transit SMS and email alerts keep Receivers informed of scheduled delivery

・Alert messages keep Receivers informed of shipment progress and scheduled delivery

・Shippers specify which delivery options are available to their Receivers

・Receivers choose from convenient delivery options using the On Demand Delivery website – optimized for smartphone, tablet and desktop

 

 

Thank you!