Shipping Infomation

No Japanese tax will be charged for orders from overseas.
The displayed price includes the Japanese consumption tax, but the tax exemption price will be automatically reflected at checkout.

We ship items internationally via DHL EXPRESS.

Most orders will leave our shop in 5 business days, since we receive your payment, We will send you the tracking number and other details.

If import duties and taxes are required, they will be shown separately in the cart.

These additional fees are paid together with the product price, so you will not be charged further upon receipt of your order.

We are not responsible for any delays caused by destination customs clearance processes.

We offer the following shipping options.

See list below.

 

 

South Korea, Taiwan, China, 
Hong Kong, Macau,

 

Indonesia, Singapore, Thailand, 
Philippines,  Brunei, Viet Nam, 
Malaysia, India, Australia, Guam,  
New Zealand,

 

United State, Canada,  Mexico,
Ireland, United Kingdom, Italy, 
Estonia, Austria, Netherlands,
Cyprus, Greece, Croatia, San Marino, 
Switzerland, Sweden, Spain, Slovakia, 
Slovenia, Czechia, Denmark, Germany,
Turkey, Norway, Hungary, Finland, 
France, Bulgaria, Belgium, Poland, 
Portugal, Malta, Monaco, Latvia, 
Lithuania, Liechtenstein, Romania, 
Luxembourg

 

Iceland, Azerbaijan, Albania, Armenia, 
Andorra, Ukraine, Jersey, Serbia, 
Montenegro, Argentine, Uruguay, 
Ecuador, Guatemala, Costa Rica, 
Colombia, Jamaica, Saint Lucia, 
Chile, Dominica, Bahamas, 
Paraguay, Brazil, 
Venezuela, Peru, United Arab Emirates, 
Algeria, Israel, Egypt, Oman, Qatar,
Kuwait, Saudi Arabia, 
Bahrain, South Africa, Mauritius, 
Maldives, Morocco, Jordan, Lebanon, Pakistan

 

 

We recommend that you consider the following information:

- All orders require a signature upon receipt,

- We are unable to redirect orders once items have been dispatched, so please ensure there is someone who can sign for your order at the specified shipping address,

- DHL does not deliver to P.O. Boxes or use General Delivery,

- If DHL does not find anyone at the indicated address, it will try to deliver the package two more times, leaving a card with instructions on each occasion.

 

 

Our Online Store ships worldwide with DHL, delivering 9am-5pm, Monday to Friday.

DHL does not deliver on festive or pre-festive days.

 

 

We insure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

 

 

To ensure that the most accurate pricing and delivery costs are displayed whilst browsing our site, we recommend that you use the first link in the footer, at the bottom of our website and select your country from the list of shipping destinations. Local VAT will be applied to all EU destinations and the UK.

Some countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

 

The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

 

NORWAY SOUTH KOREA SWITZERLAND UNITED STATES

You can check the current status by ODD.

What' ODD?

-ON DEMAND DELIVERY-

DHL Express service designed to improve first-time delivery rates and enhance the customer experience, especially for private or residential Receivers

 

・In-transit SMS and email alerts keep Receivers informed of scheduled delivery

・Alert messages keep Receivers informed of shipment progress and scheduled delivery

・Shippers specify which delivery options are available to their Receivers

・Receivers choose from convenient delivery options using the On Demand Delivery website – optimized for smartphone, tablet and desktop

 

 

Thank you!